All Systems Operational

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GOLFNOW API

Operational

GOLFNOW US

Operational

GOLFNOW UK

Operational

GOLFNOW AU

Operational

GOLFNOW Mobile

Operational

Payments

Operational

Payments Merchant Portal

Operational

G1

Operational

G1 API

Operational

G1 Teesheet

Operational

G1 Mobile

Operational

GOLFNOW Manage

Operational

GOLF Channel

Operational

GolfID

Operational

Inventory Management

Operational

Reservations

Operational

Reservations II

Operational

OpenBook

Operational

OpenCourse

Operational

Course Websites

Operational

Gen Web

Operational

Connect

Operational

Booking Engine BRS

Operational

Booking Engine 4.0

Operational

Booking Engine 5.0

Operational

Booking Engine 5.1

Operational

Unified Booking Engine

Operational

Direct Booking Engine

Operational

GOLFNOW EZBook

Operational

GOLFNOW EZBookPro

Operational

Teeoff.com

Operational

EZ360/EZCart

Operational

EZEngage Admin

Operational

EZEngage

Operational

EZLinks Webmarket

Operational

GOLFNOW Intel

Operational

EZLinks Lottery

Operational

EZLinks Golf

Operational

EZTee

Operational

EZLinks TLinks

Operational

EZTeePro by GOLFNOW

Operational

EZSuite by GOLFNOW

Operational

GolfSwitch

Operational

BRS Golf UK

Operational

WebReservation

Operational

WebPlatform

Operational

Inbound Phone Support

Operational

External Services

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Locations

18

Days Since Last Incident

0

Incidents Last 7 Days

0

Active Incidents

History (Last 30 days)

Planned MaintenancePlanned Maintenance

Description

NBC Sports Next will be continuing maintenance to move the Golf365 Premier (formerly EZSuite) Data Center to a new location. During this time, access to your Golf365 Premier platform may be limited. We apologize for any inconvenience this may cause.


Components

EZSuite by GOLFNOW


Locations

Chicago, Denver


Schedule

November 28, 2023 11:55PM - November 29, 2023 1:00AM EST
November 29, 2023 4:55AM - November 29, 2023 6:00AM UTC


November 29, 2023 1:00AM EST
November 29, 2023 6:00AM UTC
[Update] Scheduled maintenance is complete.

November 28, 2023 11:55PM EST
November 29, 2023 4:55AM UTC
[Update] Scheduled maintenance has started.
Payments: Service Interruption Service Disruption

Incident Status

Service Disruption


Components

GOLFNOW US, Payments, G1, Reservations, EZSuite by GOLFNOW


Locations

California, New York, Chicago, Denver



November 14, 2023 9:57AM EST
November 14, 2023 2:57PM UTC
[Resolved] This issue has been fully resolved.

November 14, 2023 9:52AM EST
November 14, 2023 2:52PM UTC
[Monitoring] We are seeing performance return to normal for processing transactions; the team will continue to monitor.

November 14, 2023 9:12AM EST
November 14, 2023 2:12PM UTC
[Investigating] At this time, you may experience issues with processing transactions (card not present) through the following platforms: Golf365 Pro, Golf365 Premier, GolfNow Reservations, and the GolfNow.com platform. We are diligently working on the issue and will have it resolved as quickly as possible.
Booking Engine: Service Disruption Service Disruption

Incident Status

Service Disruption


Components

Booking Engine 5.1, EZSuite by GOLFNOW


Locations

Chicago, South Carolina, Denver



November 7, 2023 12:53PM EST
November 7, 2023 5:53PM UTC
[Resolved] This has been resolved.

November 7, 2023 9:57AM EST
November 7, 2023 2:57PM UTC
[Monitoring] We are seeing performance return to normal, and our teams will continue to monitor.

November 7, 2023 9:13AM EST
November 7, 2023 2:13PM UTC
[Investigating] At this time, you may experience issues with golfers being able to book tee times on your booking engine platform, if you utilize the Golf365 Premier private tee sheet. We are diligently working on the issue and will have it resolved as quickly as possible. If further assistance is needed, please reach out to the support team at 844-800-4653.